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Terms of Service

Effective May 11, 2026 · Last updated May 11, 2026

These Terms of Service ("Terms") govern your use of Casari. By creating an account, you agree to them. If you're using Casari on behalf of an organization, you confirm you have authority to bind that organization to these Terms.

What Casari provides

Casari is software that connects to short-term rental platforms and PMSs (OwnerRez, PriceLabs, AirROI, and others), pulls data on your behalf, and surfaces AI-assisted recommendations and operational tools. You retain ownership of all data you connect or generate.

Your account

  • You're responsible for keeping your credentials secure.
  • You're responsible for all activity that happens under your account.
  • You agree not to use Casari for any unlawful purpose or in any way that interferes with other users.

Subscription and billing

Casari is a paid subscription. The current price is published on the pricing page. Subscriptions renew monthly until cancelled. You can cancel anytime inside the app; you'll keep access through the end of your current billing period. No refunds for partial months, but you're welcome to export your data.

Free trial

If you sign up for a free trial, you'll be charged the first monthly fee at the end of the trial unless you cancel beforehand.

AI features

Casari uses AI to draft messages, suggest pricing, and surface insights. AI output is a recommendation, not a guarantee — you remain responsible for messages that get sent, prices that get applied, and decisions that get made on your behalf. We surface confidence levels and reasoning so you can decide when to trust AI outputs.

Integrations

Casari connects to third-party services (OwnerRez, PriceLabs, AirROI, SendBlue, Microsoft, Plaid, Seam, Zernio, QuickBooks). Your relationship with those services is governed by their terms, not ours. We're not responsible for downtime, data loss, or policy changes on the third-party side. If a third-party service revokes our access or changes its API, some Casari features may stop working.

What we don't promise

  • We don't promise the service will be uninterrupted or error-free.
  • We don't promise specific revenue, occupancy, or operational outcomes — Casari is a tool, not a guarantee.
  • We don't promise AI outputs will be correct in every instance.

Limitation of liability

To the extent permitted by law, Casari's liability is limited to the amount you've paid us in the 12 months before the event giving rise to the claim. We're not liable for indirect, incidental, or consequential damages.

Termination

You can cancel anytime. We can terminate or suspend your account if you violate these Terms, with notice when reasonably possible.

Changes

We may update these Terms. We'll notify you of material changes by email. Continued use of Casari after changes means you accept them.

Contact

Questions? hello@casari.app

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